aimeejiang@suofeiaojewelry.com     +86-13798910511

FAQ

Q : Can I get a sample before mass production?


A : Of course! The normal produce progress is that we will make the pre-production sample for your quality evaluation. The mass production will be started after we get your confirmation on this sample.


Q:What's the guarantee of product quality?


A:Complaint rate as low as 5% for 5 years. If you decide to purchase from us, we offer you 30 days 100% money-back guarantee if quality is not satisfied.


Q : When can I get the quotation for my inquiry?


A: Usually the quotation will be sent to you within one working day upon all the details of products being clear. If something urgently, we can quote for you within 2 hours based on all details you provide.


Q: What is the common delivery time?


A: Lead time is flexible. Normally we are 20% faster than others. If you have urgent orders, please feel free to contact us. We will get the job done with 100% satisfaction.